1. Who we are

Beauty on Cloud is a platform that connects customers with beauty specialists and salons. We act as an online marketplace where bookings and profiles are managed.

2. Information we collect

We may collect and process the following types of information:

• Account details – name, email address, phone number, password (stored securely), role (customer, specialist, admin).
• Profile information – profile photo, salon details, services offered, pricing, bio and availability.
• Booking information – date, time, location, service type, pricing and status of each booking.
• Usage information – device information, approximate location, log data and analytics about how you use the platform.

3. How we use your information

We use your information to:

• Create and manage your Beauty on Cloud account.
• Connect customers with specialists and manage bookings.
• Communicate with you about bookings, updates and support.
• Monitor and improve the safety and performance of the platform.
• Comply with legal obligations and resolve disputes where needed.

4. Sharing your information

We share information only where necessary to run the platform:

• With specialists and customers as required to confirm and deliver a booking.
• With trusted service providers (for example, hosting and analytics) who help us operate Beauty on Cloud.
• When required by law, regulation or a valid legal request.

We do not sell your personal information to third parties.

5. Data security & retention

We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access. No system is perfectly secure, but we aim to follow industry best practice.

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. You may ask us to delete your account, subject to any legal requirements.

6. Your rights

Depending on your local laws, you may have rights such as:

• Accessing the personal information we hold about you.
• Updating or correcting your details.
• Requesting deletion of your account and related data.
• Objecting to certain types of processing.

To exercise these rights, you can contact us at officialfuzia@gmail.com.

7. Changes to this policy

We may update this Privacy Policy as our platform grows. If we make significant changes, we will notify you through the website or app.

Last updated: 2025